Customer reviews for Moona

After using Moona for 9 months in a row, i had to leave it home when i started travelling. Now more than ever, i realized how much Moona changed my nights. I used it everyday, summer and winter. No more pillow flipping during the night, i had a fresh pillow when coming to bed, almost no waking up because my head was too hot in the middle of the night and got smooth warm up to wake me up in the morning. App was simple to understand and use. Maintenance limited, no product issue. Looking forward to go back to this amazing sleeping setup !

I couldn't tell you how much I've spent on "cool" pillows over the years. After googling this over and over, one day, I noticed a web page for Moona, which was still in production and weren't available yet. I read about it and thought, this could be it. I sent in $300 and about a year and a half later, I finally received what would be my life saver. I use my Moona religiously every night and sleep soundly until the alarm, by use of the app., starts to warm up the pad in my pillow. I feel I can't sleep without my Moona. I would highly recommend Moona to anyone that has issues sleeping and sweating, constantly waking up to turn the pillow, which the "cool" side never lasts more than 2 seconds. Don't miss out on this great product when they are in stock, you will not be disappointed.

Hot sleep has been a problem for me for years, and I'd periodically scour the web for solutions. I tend to overheat easily but still need blankets to feel comfortable--a hard combo to pull off, especially in the summer. Cooling my head and neck was always helpful and very relaxing, but how do you keep that up throughout the night? None of the passive solutions seemed to deliver. I knew active pillow cooling had to exist. Except that it didn't. A couple of years ago Moona popped up, but it was a brand new product and I hesitated. After a particularly rough time of it last summer, I bought blackout curtains and a mattress cooling pad that both helped somewhat... but weren't quite it. Moona was on backorder because of supply chain issues, and I was again a little hesitant. The very nice website and quick responses to my inquiries convinced me to wait it out. So glad I did. The device is quiet, simple, and aesthetic. The subtle consistent cooling it provides is fantastic. Others have described the wonderful feeling of cooling water filling the pad when "sleep" is engaged. I've been falling asleep faster and sleeping more consistently through the night. I half want to buy a spare unit, just in case. How will I ever be without it?

This has been the biggest game changer in sleeping for me. Used to sweat into my pillow every night and even after I added cooling systems to the bedding my head still would sweat badly. I wish this had existed for the past 20 years but I hope to never be without it again

I’ve had my Moona for over two years now. It’s Still running strong. Use it every night. As a 37 yr old active and fit male that has sleep issues. Sleep apnea, enlarged heart which seems to cause my face and head to be hot especially at night. And a deviated septum (which I just had surgery to fix). This device has been a game changer. I sleep better and wake up without my alarm clock when it turns off. I don’t even need the warm wake feature. I keep it on max cool and never change it. The Moona paired with my Cpap machine has saved my life! Thank you Moona Team!

I’ve had my Moona for a couple years now, and I love it! Sleeping is much more comfortable now. So much so, that’s hard to understand how I got through all these years without one. I even pack it up with me if I’m going somewhere where we are staying more than three days.

Only issue I have is occasionally I need to play around with the unit, the power, or the settings to either help it reconnect, or to make sure it drinks up a fresh batch of water after I pour it.
- Never takes too long to resolve either issue.

Customer support has always been prompt and reliable as well.

If you are thinking about getting one, you prob need it in your life! It’s totally worth it!!

I’ve had mine since August 2021 and it has been amazing. I sleep hot even in the winter, and the Moona has helped me sleep deeper and more comfortable. It’s been a dream getting to sleep on a truly cold pillow every night. I did have to buy a new pillow to go with the pad since it does add some resistance and height. With my soft and low height latex pillow, it’s a perfect combo. Well worth the investment. Only issue I’ve had is with the app asking me to update every night even though I have many times. It also stopped tracking my light and activity during the night about a month after I got it, and I’m not sure why. I don’t really care though.

As a physician, I understand the importance of sound, deep sleep. Like nearly all reviewers, I have personally struggled many years in adulthood getting to sleep, and more significantly with waking up from sleep at night,flipping my pillow throughout the night to find a cool spot, and difficulty falling back asleep due to the 'hot head' feeling on my pillow.
Overall, I'm extremely pleased and think the device is absolutely worth the cost. My Moona device goes underneath my pillowcase, and the heat pump unit goes on my bedside table. It took a few nights to find the right temperatures for going to sleep, during sleep and waking up (note: my settings differ greatly from the suggested/default temperatures the app algorithm attempts to recommend). Within a few nights, my sleep quality had improved dramatically. The results after several months of use are impressive--a game changer! Thanks to now having a truly cool pillow, it's easy to fall asleep, stay asleep, go back to sleep when tossing and turning or waking up in the middle of sound sleep, and waking up comfortably in the morning (all with a cool pillow). The device works seamlessly, is easy to set up and use (and once you get the wake-up time and temp settings configured, you can operate it entirely manually), doesn't leak, and operates quietly at night (with a while noise machine running at the same time, you can't even hear the Moona's heat pump). Like other reviewers, I love the feeling of turning on the device and immediately feeling the heat leave my pillow. How wonderful to put my hand over the top of the heat pump and feel hot air--transferred from my head to the pillow to the heat pump--being ejected!

I purchased a Moona in January 21. I have had issues getting to sleep for years. Turning the pillow over constantly to get a cool spot for my head. I have tried cold "hot water bottles" but they move around and eventually get warm., wet towels etc. This machine has helped me so much. I now fall asleep almost immediately and stay asleep longer. I don't wake up in the night to turn my pillow over. It's awesome. I am a hot sleeper so I run it quite cool - Around 23 degrees C. I am going to buy another one in case this one breaks down. I would not be able to cope without it.
There are a couple off small downsides. 1. You have to position the unit in such a way that the hose coming out of the back doesn't kink so can't have it facing out into the room. 2. The bluetooth connection has to be reset EVERY night.
New Product Suggestion.- a smaller travel version would be awesome.
Thanks Moona

Just got my Moona after a very painful 20 day waiting period. Took awhile to ship due to batch shipping but once it did it was here from China in just a few short days. The packaging was perfect. A++++ on that! First impression of the device is that it is virtually silent, it won’t cause me or my husband or dog any problems in the night. They both want to steal it already! Not happening! I don’t regret buying it at all. Having spent $200 on my pillow I was concerned the pad would cause it to be uncomfortable but it doesn’t alter it as much as I thought and it’s quite enjoyable. I also like the rushing of the water that everyone else talks about, it’s very surreal.

If you don't understand the health benefits of a good night sleep, you aren't going to understand why this is a thing! It's amazing.. and I can't say enough good things about it!

For approximately 8 years I have been battling pillow issues. I like memory foam but they are to hot. Cooling gel only stays cool for a few hours then gets hot. I have bought and disposed of probably 12 pillows in 8 year's being in value of $40 UpTo $120. The Moona device will cure your hot head at night. I have tested my unit with a temp gauge and it can go from 65f to 85f. Despite having a hot head at night I have found 73-75 to be my ideal night temp. If you go to cold your neck will be sore like waking on a water bed with no heat... I have had a few errors pop up but they usually self remedy. The biggest issue I have is to constantly re-pair the Bluetooth device.

I cannot believe the quality and performance of this unit. Last night was my first night using the Moona and I was amazed at how well it cools and how cold it gets, I adjusted the temperature twice because it was so cold. I was skeptical because one YouTube video the guy said that it didn't cool as much as he'd hoped and I can't imagine him being dissatisfied with anything to do with its cooling. The machine is amazing and the quality is outstanding! Thank you, thank you, thank you!

For unknown reason my head and neck start to heat up once I lie on my pillow. This machine is life saver for me. Without it I'm unable to sleep properly. Thanks moona.

I have had mine for 5 nights now. I can honestly say it has been life changing for me. I normally have to flip my pillow nonstop all night, every night. I even feel like I am getting more deep sleep. Best investment I have ever made.

For close to a year now I have been using Moona, nightly. I’m not sure how it cools, it almost feels like a mini compressor, with the amount of heat the fan blows. I have to say, it is awesome. I’m not sure how I lived without it!

I was to the point of wanting to die because my head sweats were killing me. Moona is worth every single penny. It gave me my life back. I am not exaggerating.! If menopause is killing you, get a Moona! I would leave my phone number if possible to explain how it saved me.

You don’t really know how great it (MOONA) is until you try it. To never have to search for the cool side of the pillow again? I mean, how many hours of sleep did that cost me?
I have several apps that ‘rate’ my sleep, and I can tell you that every one of them went up over 30 points after I got my Moona. My average sleep score went from a 58 to a 90 — no exaggeration.
Again, if it’s the price that makes you hesitate, just think of the frustration and the anguish that search for a cold pillow has caused you.
There are few dollars I have ever spent more wisely. Thank you Moona team!

It may sound expensive but I love it! Worth every penny now that I'm getting sleep and not waking up sweaty orflipping my pillow all night. And I love having the room cool too

I received my new Moona a month ago and have never slept better! I used to flip my pillow as many as 10 times a night to get the cool side and have bought at least 6 pillows that claim to be cool they weren't Moona is. The Moona does have a learning curve but believe me it is worth it.

The product was not perfect when I received it a few months ago, but I appreciate how Moona has improved over time. Now, i can't live without it!
I especially appreciate that it now allows me to lower the temperature below the recommended settings, so that it can be nice and cold.

We have bought and tried everything to improve our sleep and nothing worked for more than a short while. The price seemed a bit high but there is a 30 day return option so I decided to try it and here I am back to buy another one!! And I will be back for more as birthdays come around this year. The pad maintains the temperature precisely and all night, the material is so soft and high quality, I was concerned I would hear and /or feel the water but I don’t at all. We use it without the app and have no issues using it that way. I can’t express just how perfect this is. I don’t typically write reviews but I have to share just how impressed we are. After using the Moona for a few weeks now I don’t consider it over priced, quality sleep is worth a lot to me and this product delivers! If you’re at all hesitant.. just try it.. you won’t be disappointed!! I can’t wait til our second one arrives!!

I bought this after buying another company’s bed pad and waking up in the middle of the night with my body cool but my head still feeling hot, I had a lot of issues with that product as well so when I saw Moona at significantly less money, I knew I had to try it. I like this product so much more. It’s quieter and easier to clean and it keeps me cool. I love having a pillow that stays cool all night long. I highly recommend this!

Originally I wanted something a lot bigger, but when the support team explained the science to me, I realised the pillow pad was all I needed! I’ve only had it for a fortnight but I can already feel the difference.

I’ve tried so many pillow types, bladders, cooling patches, fans with water sprays, ice packs, etc etc and Moona is the ONLY thing that worked.

It didn’t work straight away, oh no- the machine required almost two hours of fiddling to update the firmware completely (set it up during daytime- not at nighttime like I did) and get the app working smoothly (i recommend having the “tail” of the pillow coming out the side of the pillow you least favour and set up the fan to “white noise” continuous) but when it works... omg... it’s pure heaven :)

Finally I’ve had a decent nights sleep for the first time in many years. I’m a “hot headed sleeper” and my head can cook a pillow in under a minute - even one fresh from the fridge) becomes too warm to be comfortable in under 10 minutes.

The next best thing is something I had to order from Japan- it’s a “soft ice” cool pack that doesn’t freeze solid and still remains cool for 6-8 hours. But it requires 12-16 hours of freezer time each day and can’t be washed or aired properly (putting a washable cover in it didn’t work so I had to sleep with a towel over it) and travelling with it relied on my host having space and grace to put it into their freezer. It was difficult to keep it smelling nice when travelling.

I set my moona to 20 or 21 degrees all night (almost the maximum minimum temperature available) and I’m comfortable :) I love the nap function (something I could never do with the “soft ice” as it needed a long time to cool down/prepare each night) and the white noise function (with adjustable fan/pump loudness) to avoid it switching on and off to keep the temperature constant.

Two problems: 1) it’s bulky for travelling but, who cares as it guarantees a cool sleep! Well worth sacrificing a little bit of space in the suitcase and 2) it needs a replacement pillow case or at least an easy/possible way to order one. I sent a request for a replacement months ago but haven’t gotten a reply back- I figured I used the wrong communication method and today I sent in a request via the website instead.

It’s not for everyone but, for me, Moona is the ONLY thing that keeps my pillow cool and allows me to sleep at night :)

Thank you :)
Luke